If you are a customer of Lenz Insurance Remax Professionals Realty, you have already received this notice. If you are not a customer, this notice provides you with information about Lenz Insurance Remax Professionals Realty's privacy practices. Please note that the sections "Your choice" and "Recipient of this Notice" below do not apply to users who are not Lenz Insurance Remax Professionals Realty customers. If you become a customer, you will receive a copy of this notice and the opportunity to advise us of your choice regarding Lenz Insurance Remax Professionals Realty's use of certain information.
In the course of our business relationship with you, we collect information about you that is necessary to provide you with our products and services. We treat this information as confidential and recognize the importance of protecting it. We value your confidence in us.
You trust us with an important part of your financial life. We are proud of our privacy policies and procedures and encourage you to review them carefully.
This notice from the member companies of the Lenz Insurance Remax Professionals Realty Insurance Group of Companies listed below ("Lenz Insurance Remax Professionals Realty's") describes our privacy practices regarding information about our customers and former customers that obtain financial products or services from us for personal, family, or household purposes. When state law is more protective of individuals than federal privacy law, we will protect information in accordance with state law consistent with the requirements of federal preemption.
Information We Collect
We collect and maintain information about you to provide you with the coverage, product or service you request and to service your account.
We collect certain information ("nonpublic personal information") about you and the members of your household ("you") from the following sources:
How We Protect Your Information
At Lenz Insurance Remax Professionals Realty, our customers are our most valued assets. Protecting your privacy is important to us. We restrict access to personal information about you to those individuals, such as our employees and agents, who provide you with our products and services. We require those individuals to whom we permit access to your customer information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information.
We do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice.
Information We Disclose
We may disclose the nonpublic personal information we collect about you, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements and to other third parties, all as permitted by law.
Many employers, benefit plans or plan sponsors restrict the information that can be shared about their employees or members by companies that provide them with products or services. If you have a relationship with Lenz Insurance Remax Professionals Realty or one of its affiliates as a result of products or services provided through an employer, benefit plan or plan sponsor, we will abide by the privacy restrictions imposed by that organization.
We are permitted to disclose personal health information (1) to process your transaction with us, for instance, to determine eligibility for coverage, to process claims or to prevent fraud; (2) with your written authorization, and (3) otherwise as permitted by law.
Sharing Information with Affiliates
The Lenz Insurance Remax Professionals Realty family encompasses various affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services.
We may disclose nonpublic personal information, as described above in Information We Collect, to our affiliates, which include:
We are permitted by law to share with our affiliates our transaction and experience information with you.
In addition, we may share with our affiliates consumer report information, such as information from credit reports and certain application information that we have received from you and from third parties, such as consumer reporting agencies and insurance support organizations.
If it is your decision not to opt out and to allow sharing of your information with our affiliates, you do not need to request an Opt-Out Form or respond to us in any way.
If you have previously submitted a request to opt-out on each of your policies, no further action is required.
You may opt out only by completing the Opt Out Form. You may request additional copies by sending us a request at the address shown on the form. An additional Opt Out Form will be mailed to you shortly after receipt of your request.
If you prefer that we not share consumer report information with our affiliates, except as otherwise permitted by law, you may request an Opt-Out Form by calling. A form will be mailed to your attention. Please verify that all of your Lenz Insurance Remax Professionals Realty policy numbers are listed. If not, please add the policy numbers on the form and mail to the return address printed on the form. We will implement your request within a reasonable time after we receive the form.
We reserve the right to change our privacy practices in the future, which may include sharing nonpublic personal information about you with nonaffiliated third parties. Before we do that, we will provide you with a revised privacy notice and give you the opportunity to opt out of that type of information sharing.
Our Web Site privacy notices, such as the one located at lenzre.com, contain additional information particular to web site use. Please pay careful attention to those notices if you transmit personal information to Lenz Insurance Remax Professionals Realty over the Internet.
Recipients of this Notice
We are providing this notice to the named policyholder residing at the mailing address to which we send your policy information. If there is more than one policyholder on a policy, only the named policyholder on that policy will receive this notice, though any policyholder may request a copy of this notice. You may receive more than one copy of this notice if you have more than one policy with Lenz Insurance Remax Professionals Realty. You also may receive notices from affiliates, other than those listed below. Please read those notices carefully to determine your rights with respect to those affiliates' privacy practices.
Lenz Insurance Remax Professionals Realty’ policy is to protect the confidentiality of the individually identifiable information that you provide, and to limit access to that information only to those with a need to know. Lenz Insurance Remax Professionals Realty may collect your name, address, phone number and e-mail address at this site. We will use this information to provide you information you request, to refer you to a Lenz Insurance Remax Professionals Realty agent, to refer you to a third party service provider or to comply with a legal requirement. When you encounter a screen in this site that asks for information you do not want us to have or use, you should not proceed further with that screen.
We have agreements with third parties that allow you to go to their web site from our Web Site. If you go to these sites from our site, you may be asked to give non-public personal information for access to their services or products. You may become a part of that business' customer base and be subject to their policies regarding the handling of customer data.
Our policy is to restrict access to nonpublic personal information about you only to those employees who need to know that information to provide products or services to you or to provide necessary technical support. We require the employees with access to your nonpublic personal information, including your social security numbers, to use safeguards against unauthorized access, use and unlawful disclosure. We require our employees to adhere to high standards of ethics and integrity in performing their jobs and conducting business. We also require the same standards of confidentiality from the service vendors that assist us. Lenz Insurance Remax Professionals Realty uses no encryption (data scrambling) on public portions of the Site and up to 2048-bit encryption on other portions—typically, where you can enter personally identifiable information. When you are on any web site that asks you for confidential information, you should check to see if the information being transmitted is encrypted in order to increase the security of your information.
In addition to the information you provide us, we collect information about your activities while you are at our site. While you are logged in our site, we log IP addresses (a number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging into our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing our site. We obtain the information by using cookies.
We do not currently support Do Not Track signals but may in the future.
When you visit our website, other parties may collect personally identifiable information about your online activities over time and across different websites.
Right to Preserve and Disclose
Lenz Insurance Remax Professionals Realty may preserve for any period of time it deems appropriate all information you provide. Lenz Insurance Remax Professionals Realty may also disclose information you provide if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) complete your transaction; (b) comply with legal process; (c) enforce this Agreement; (d) respond to claims that any materials on this Site violate your rights or the rights of third parties; (e) protect the rights, property, or personal safety of Lenz Insurance Remax Professionals Realty, its users and/or the public; or (f) in the event that all or substantially all of Lenz Insurance Remax Professionals Realty assets are acquired by a third party.
We reserve the right, at any time, to change or modify our policies on the use of information you provide us, and will post the revised policy on our Web Site. We, therefore, recommend you review this policy statement each time you may be asked to give us personal information after accessing this site.
We also recommend you read the section called Legal Disclaimer. The Legal Disclaimer section describes the terms and conditions for use of our Web Site, discusses the content in this site, and information about your responsibilities when using this site.
Children and Minors
Lenz Insurance Remax Professionals Realty makes no active effort to collect personal information from children and does not wish to receive any such information.